TERMS & CONDITIONS

Welcome to The Beach Hotel

Welcome to The Beach Hotel. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, please refrain from using our website.

Use of Website Information

The content provided on this website is for your general information and personal use only. While we strive to ensure that all information is accurate and up-to-date, please note that content is subject to change without prior notice. We encourage you to contact us directly to confirm details before making travel plans based on website information.

Website Usage Guidelines

To ensure a positive experience for all our guests, we kindly ask that you observe the following:

• Please refrain from using our website in any way that may damage or impair its availability or accessibility.
• The use of this website for any unlawful, illegal, fraudulent, or harmful purposes is strictly prohibited.
• You may not use our website for any marketing purposes without our prior written consent.
• We kindly ask that you do not use this site to distribute spam or mass mailings.
• We reserve the right to edit or remove any material posted on our website at our discretion.
• We may update these terms from time to time, so please check this page regularly to stay informed of the current version.

Check-in, Identification & Payment

To ensure the safety, security, and comfort of all our guests, the following check-in requirements apply:

• Guests must generally be 18 years of age or older to register for and occupy a room independently.
• All registered guests are required to provide an original, valid, government-issued photo identification at check-in.
• Accepted identification documents may include an Aadhaar Card, Passport, Voter ID, or Driving Licence, subject to applicable government requirements. A PAN card may not be accepted as a valid identity document for check-in.
• The Hotel reserves the right to request additional information or documentation where required by applicable laws or regulations.
• A valid payment method, credit card, or cash deposit may be required at check-in towards room charges and any applicable incidental expenses.
• Failure to provide the required identification or payment/security deposit may result in the Hotel being unable to complete the check-in process.

Visitors & Guest Conduct

• For the safety, security, and comfort of all guests, visitors who are not registered guests may be permitted only in designated public areas or during specific visiting hours as determined by the Hotel.
• Unauthorized overnight visitors or additional occupants are strictly prohibited.
• Guests are responsible for ensuring that their visitors comply with the Hotel’s rules and regulations.
• The Hotel reserves the right to restrict or refuse access to visitors where necessary for safety, security, privacy, or operational reasons.

Guest Conduct & Zero-Tolerance Policy

We are committed to providing a safe, comfortable, and welcoming environment for all our guests.

• Any behaviour that is illegal, disruptive, threatening, abusive, or contrary to public decency will not be tolerated. Such conduct may result in immediate eviction from the Hotel without refund, subject to applicable laws and regulations.
• The Hotel reserves the right to take appropriate action where a guest’s conduct affects the safety, comfort, privacy, or well-being of other guests, employees, or Hotel property.

Damage to Hotel Property

• Guests are responsible for any loss, damage, or destruction caused to Hotel property by themselves, their registered or unregistered visitors, or any person for whom they are responsible.
• In the event of damage or loss caused by a guest or their visitors, the Hotel reserves the right to recover the reasonable cost of repair, replacement, or restoration from the responsible guest.
• Guests are kindly requested to treat all Hotel property, furnishings, equipment, and facilities with care.

Guest Complaints

We value our guests’ feedback and are committed to addressing concerns as promptly as possible.

Guests are requested to raise any complaints, concerns, or requests with the Front Office or Hotel Management during their stay so that we have an opportunity to assist and resolve the matter in a timely manner.

Pet Policy

The Beach Hotel is pleased to welcome guests travelling with their cherished companions and offers a pet-friendly stay by the sea. To ensure the comfort, safety, and enjoyment of all guests, the following pet policy applies:

• A maximum of one pet is permitted per room.
• Only dogs are permitted.
• Dogs must be well-behaved, supervised, and kept under control at all times.
• Only dogs up to 45 cm in height at the shoulder are permitted.
• Large or aggressive breeds are not permitted.
• Guests are responsible for the behaviour, care, cleanliness, and safety of their pets throughout their stay.
• Guests may be held responsible for any damage, loss, disturbance, or additional cleaning requirements caused by their pet.
• The Hotel reserves the right to refuse or restrict a pet’s stay where necessary for the safety, comfort, or well-being of guests, staff, or other animals.
• Guests are encouraged to contact the Hotel in advance to confirm the current pet policy and any applicable requirements or charges.

Intellectual Property & Copyright

All content, including text, design, graphics, photographs, and code, is the exclusive property of The Beach Hotel unless otherwise stated. Reproduction, redistribution, or modification of any material from this site in any form is prohibited without our prior written permission.

• Any unauthorized use of website content may constitute a violation of applicable copyright and intellectual property laws.
• You are welcome to view or print pages for your own non-commercial use, provided that all proprietary notices remain intact.

Limitation of Liability

While we make every reasonable effort to ensure that our website and information are reliable, we cannot guarantee that the website will always be available, uninterrupted, or error-free. Use of this website is at your own risk. To the extent permitted by applicable law, The Beach Hotel shall not be held liable for any direct, indirect, special, punitive, incidental, or consequential damages arising from your use of this website or any linked websites.

Third-Party Links

Our website may occasionally include links to other websites for your convenience. These links do not signify our endorsement of those websites, products, or services. The Beach Hotel does not control and is not responsible for the content, availability, security, or privacy practices of external websites.

Booking & Cancellation Policy

To ensure we provide the best service to all our guests, our cancellation policy is as follows:

• General Bookings: Cancellations received less than 15 days prior to the scheduled arrival date will incur a charge equivalent to the total length of the stay.
• Peak Season (21 December to 10 January): Cancellations received less than 45 days prior to arrival will incur a charge equivalent to the total length of the stay.
• Group Bookings (5 rooms or more): Cancellations received less than 45 days prior to arrival will incur a charge equivalent to the total length of the stay.

Additional booking-specific terms, including payment, deposit, modification, no-show, and refund conditions, may apply and will be communicated at the time of booking.

Privacy & Data

We value your privacy. We use information such as IP addresses and website usage information to understand how our website is used and to improve your experience.

For information regarding the collection, use, storage, and protection of personal information, please refer to our Privacy Policy.

Compliance with Laws & Government Regulations

• Guests are requested to observe, comply with, and be bound by all applicable laws, regulations, government requirements, and local rules of the Republic of India, including those applicable in the State of Tamil Nadu.
• Guests are also expected to comply with all reasonable Hotel rules and instructions relating to safety, security, public order, and the use of Hotel facilities.
• Failure to comply with applicable laws, government regulations, or Hotel rules may result in appropriate action by the Hotel, including cancellation of a stay or removal from the premises, where permitted by law.

Management Rights & Updates

The Hotel Management reserves the right to add, alter, amend, or update these Terms, Conditions, and Hotel Rules from time to time. Any updated terms will be published on this website or otherwise communicated where appropriate. Guests are encouraged to review these terms periodically to remain informed of the current policies.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any booking-specific terms communicated to the guest, constitute the agreement between you and The Beach Hotel regarding your use of this website and your stay at the Hotel, subject to applicable law.

Governing Law & Contact

Your use of this website, your stay at The Beach Hotel, and any disputes arising in connection with these matters shall be governed by the applicable laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Tamil Nadu.

If you have any questions regarding these Terms and Conditions or our Hotel policies, please contact us:

• Email: support@thebeachhotel.in
• Phone: +91 93849 38420
• Address: Erumanayakkanpatti Beach Road, Kanyakumari, Tamil Nadu 629702

We appreciate your cooperation and look forward to welcoming you to The Beach Hotel.